Refund and Satisfaction Policy

Thank you for choosing our photography services. We strive to deliver high-quality images and ensure your satisfaction. Please review our policy below:

Booking and Deposits
A non-refundable deposit is required to secure your booking. This deposit will be applied toward your final balance.

Payment
Full payment is due prior to or on the day of the session, unless otherwise agreed upon.

Cancellation and Rescheduling  

• Cancellations made at least 7 days before the scheduled session will receive a refund of any amount paid beyond the deposit.  
• Cancellations made less than 7 days before the session forfeit the deposit.  
• Rescheduling is subject to availability and should be requested as early as possible.

Refunds
Refunds are generally not provided once a booking is confirmed and the session completed. Exceptions may be made in the following circumstances:  

• Photographer illness or emergency preventing the session from taking place.  
• Natural disasters or other events beyond the control of the photographer that prevent the session.  
• Other extraordinary circumstances at the sole discretion of the photographer.

In such cases, we will work with you to reschedule or provide a refund if rescheduling is not possible.

Delivery Timeline  
Final edited images will be delivered within 7 to 10 days after the session. Delays due to unforeseen circumstances will be communicated promptly.

Client Satisfaction
If you are dissatisfied with your photos, please contact us within 7 days of receiving your images. While we do not offer refunds or partial refunds once the job is completed, we are committed to your satisfaction and will gladly work with you to come to an acceptable solution.

Limitations
Please note that the quality of the final images depends on various factors including lighting, location, and client cooperation. We will always do our best to accommodate your needs.